Returns and Cancellations

Return Policy

Enjoy a hassle-free shopping experience with You can confidently make purchases with us and can return the defective items within 14 days of receipt of the goods.


Defective items:

If an item is found defective please return it within 14 days of receipt of the product. When we receive the item, we will inspect it to ensure everything is present and is in its original condition and then you will be sent a replacement.

NB: Please note that replacements are subjected to the availability of the particular product. Shipping charge will not be included in the refund value of your order as this is a non-refundable charge.

Replacements will be allowed only for defective items.

You can return a product hassle free in a few simple steps.

1. Place your item in its original packaging

2. Please mention your name, order number and mobile number on the top of the box and insert the original invoice

3. Send it to our address below

TopNotch Health Care Products Pvt. Ltd, Kunnumpuram, Desom, Aluva-683 102, Kerala, India; Ph: 0484 2606075

Following items shall not be eligible for return or replacement:

  • Hygiene producrs (sanitary napkins, underpads and pad fixators)
  • Damages due to neglect, improper usage or application of the product
  • Original tags, labels, product, product packaging and barcodes should not be tampered with

Cancellation Policy:

You can cancel your order online before the product is shipped. Only a negligible amount will be charged as service charge. Unfortunately, an order can not be cancelled if the product is already shipped